At AutoPartsPilot, we are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices in plain, straightforward language.
By using our website at autopartsus.shop, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.
1. Who We Are
AutoPartsPilot is a family-owned auto parts retailer based in Maryland, USA.
Contact Information:📧 Email: Info@autopartsus.shop 📞 Phone: +1(210)692-4337 🕐 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CST 📍 2804 Sagamore Ct. Pasadena, MD 21122
2. Information We Collect
We collect the following types of information when you use our website:
2.1 Information You Provide Directly
- Name — when placing an order or creating an account
- Email address — for order confirmations, shipping updates, and communications
- Phone number — for order-related communications
- Billing and shipping address — to process and deliver your order
- Payment information — processed securely through our payment gateway (we do not store full card details)
- Account credentials — if you create an account on our website
- Communications — any messages, emails, or inquiries you send us
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- IP address and approximate location
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on each page
- Referring website (how you found us)
- Cookies and tracking data (see Section 6 for details)
2.3 Information from Third Parties
We may receive information about you from:
- Payment processors (e.g., Stripe, PayPal) for transaction verification
- Shipping carriers (e.g., UPS, FedEx, USPS) for delivery updates
- Google — if you arrive via Google Shopping or Google Ads
- Social media platforms — if you interact with our social media pages
3. How We Use Your Information
We use your personal information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your orders | Contractual necessity |
| Sending order confirmations and shipping updates | Contractual necessity |
| Responding to your questions and support requests | Legitimate interest |
| Processing returns, refunds, and exchanges | Contractual necessity |
| Sending promotional emails and offers (with your consent) | Consent |
| Improving our website and product offerings | Legitimate interest |
| Preventing fraud and ensuring website security | Legitimate interest |
| Complying with legal obligations | Legal requirement |
| Google Merchant Center product feed compliance | Legitimate interest |
We will never sell your personal information to third parties for their marketing purposes.
4. How We Share Your Information
We share your information only when necessary and only with trusted parties:
4.1 Service Providers
We share data with third-party service providers who help us operate our business, including:
- Payment processors — to securely handle transactions
- Shipping carriers — to deliver your orders
- Email service providers — to send order and marketing communications
- Website hosting providers — to operate our website
- Analytics providers — to understand website usage (e.g., Google Analytics)
All service providers are contractually required to protect your data and use it only for the services they provide to us.
4.2 Google Services
As a Google Merchant Center participant, we share product and order data with Google to display our products in Google Shopping. This includes product information, pricing, and availability — but not your personal payment details.
4.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
5. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce our agreements
Typical retention periods:
- Order records: 7 years (tax and legal compliance)
- Account information: Until you request deletion or close your account
- Marketing data: Until you unsubscribe or withdraw consent
- Website analytics: 26 months (Google Analytics default)
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Types of Cookies We Use:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the website to function (cart, checkout, login) |
| Analytics Cookies | Help us understand how visitors use our site (Google Analytics) |
| Marketing Cookies | Track visits from ads and Google Shopping |
| Preference Cookies | Remember your settings and preferences |
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Block all third-party cookies
- Clear all cookies when you close your browser
Please note: Disabling essential cookies may affect your ability to use certain features of our website, including the shopping cart and checkout.
7. Your Privacy Rights
As a US consumer, you have the following rights regarding your personal information:
7.1 Right to Access
You have the right to request a copy of the personal information we hold about you.
7.2 Right to Correction
You have the right to request correction of any inaccurate or incomplete information we hold about you.
7.3 Right to Deletion
You have the right to request deletion of your personal information, subject to certain legal obligations (e.g., we may need to retain order records for tax purposes).
7.4 Right to Opt-Out of Marketing
You can opt out of marketing emails at any time by:
- Clicking the “Unsubscribe” link in any marketing email
- Contacting us directly at the email below
7.5 California Residents — CCPA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information is collected, used, shared, or sold
- The right to delete personal information held by businesses
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising your CCPA rights
We do not sell your personal information. To exercise your CCPA rights, contact us at the information below.
7.6 Texas Residents — TDPSA Rights
If you are a Texas resident, you have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a copy of your personal data, and the right to opt out of targeted advertising.
To exercise any of your privacy rights, contact us at: 📧 [your email here]
We will respond to all privacy rights requests within 45 days.
8. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:
- SSL/TLS encryption on all pages of our website (HTTPS)
- Secure payment processing through PCI-compliant payment gateways
- Access controls limiting who can access customer data internally
- Regular security monitoring of our website and systems
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
9. Children’s Privacy
Our website is intended for use by adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.
If you believe a child has submitted personal information to us, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to autopartsus.shop. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before providing any personal information.
11. Google Merchant Center & Google Services
As a Google Merchant Center participant, our use of Google services is governed by Google’s Privacy Policy available at google.com/policies/privacy. We use Google services including:
- Google Analytics — website traffic analysis
- Google Merchant Center — product feed and Shopping listings
- Google Ads — advertising and remarketing
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:
- Update the Effective Date at the top of this page
- Post the revised policy on our website
- Notify you by email for significant changes (where we have your email address)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📧 Email: Info@autopartsus.shop 📞 Phone: +1(210)692-4337 🕐 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CST 📍 2804 Sagamore Ct. Pasadena, MD 21122
We aim to respond to all privacy-related inquiries within 1–2 business days.
AutoPartsPilot — Quality Parts. Honest Service. Maryland Proud.